GENERAL INFORMATION

CUD's Customer Care Center is open Monday through Friday to assist you with questions about billing, transferring or disconnecting services, or anything else relating to CUD's services. Many requests, such as bill inquiries and requests for extensions, can be handled Monday through Friday 8:00am to 4:00pm by calling 423-626-4282, or by contacting the Customer Service.

Customer Care Center:


* To start, stop or transfer service: (423) 626-4282
* To place service requests: (423) 626-4282
* For billing-related questions, payment arrangements, balance inquiries and all other requests: (423) 626-4282

Hours: 8am to 4:00pm, Monday through Friday

CUD Mailing Address:
Claiborne Utilities District
P.O. Box 606
New Tazewell, TN 37824

CUD Payment Address:
Claiborne Utilities District
P.O. Box 606
New Tazewell, TN 37824

CUD Street Address:
Claiborne Utilities District
630 Davis Drive
New Tazewell, TN 37825

E-Mail:
If you have a question about account information such as your bill, establishing or disconnecting service, or other customer service related questions, please call 626-4282 or e-mail CUD Customer Services.

E-Mail: The CUD WebMaster to report broken links or incorrect information