Claiborne Utilities District
630 Davis Driveo P.O. Box 606 o New Tazewell, TN 37824

Telephone (423) 626-4282 Fax (423) 626-3972

Office hours: 8:00A.M. to 4:00 Mon. - Fri.

Rates 2013


Minimum Bill 1st 2,000 gallons $18.85
Next 18,000 Per 1,000 gallons $ 5.50
Next 30,000 Per 1,000 gallons $ 5.15
Next 25,000 Per 1,000 gallons $ 4.50
Next 25,000 Per 1,000 gallons $ 3.48
Next 100,000 Per 1,000 gallons $ 3.10


Minimum Bill: Up to 2,000 gallons $15.96
Over 2,000 gal. Per 1,000 gallons $ 4.77

Pump $12.00

Harrogate Transportation/Treatment Charge: Per 1,000 gallons $5.00

Applicable sales tax will be added.

Bill Payment Options:

At the office during regular business hours at 630 Davis Drive, New Tazewell

Drop Box at the office for after hours

Mail to: Claiborne Utilities District
P.O. Box 606
New Tazewell, TN 37824

Citizens Bank:

New Tazewell
Harrogate Branches (if paid by the due date)



Call Before You Dig


The most common accident occurs when someone digs in the vicinity of a gas pipe and cuts the line. The easiest way to prevent this is to dial 811 before you dig. The Tennessee One-Call System is an organization that takes information from someone who is going to dig and notifies utilities, such as ourselves, so that we may locate any of our underground pipes in the immediate area. The service is free and it's the law. So remember three (3) days before you plan to dig, dial 811.

What is Natural Gas?

Natural gas is a colorless, odorless gas that is lighter than air. Because it is odorless, we add a harmless odorant so that you can smell it. The odorant gives it the distinctive smell of rotten eggs. Despite this natural gas is non-toxic. However it can displace the air if allowed to accumulate in an enclosed sealed room. Although natural gas is a safe, dependable fuel, like any other form of energy it must be used with care and respect.

Recognize and Report a Natural Gas Leak

The following information will help you detect a natural gas leak. Always remember to be safe. If you have any doubts, do not hesitate to give us a call.

Leaks may be detected by noticing any of the following:

1) Smelling gas (odorant) near a meter or pipeline, sometimes after excavation work
2) A hissing or roaring sound caused by escaping gas
3) Dead vegetation in an otherwise green environment near a gas line
4) Blowing dirt, grass or leaves
5) Steady bubbling in a wet, flooded areas or other water environment
6) A fire in or near an appliance or gas pipe

Call 24-Hours a Day 423-626-4282
for Emergency Service


In the event of a detected gas leak, the following safety procedures should be followed:

1) DO NOT try to locate the problem yourself
2) DO NOT turn on or off any light or fan switches
3) DO NOT operate anything electrical: switches, phones, radios, doorbells, etc.
4) DO NOT operate any vehicle or motor of any kind in or near the building
5) DO NOT light a match or use a cigarette lighter or anything that produces a spark or
other source of ignition
6) Evacuate yourself and others from the building or area immediately
7) From a safe distance from the leak call Claiborne Utilities District or 911

Safety Related Maintenance and Surveys

In keeping the public safe from potential hazards, such as fire or explosion caused by leaks,
Claiborne Utilities District is required to perform an annual corrosion control survey. This is a survey of the District's steel piping to help ensure that it is not rusting or corroding, or being damaged by the soil.
We perform a gas leakage survey of all schools, churches, and other business that have large gatherings of people each year. And we do a leakage survey of all the gas piping outside around your home every 5 years. Additionally, our employees perform periodic "sniff tests" to ensure that adequate odorant is being added to the natural gas. This ensures that a leak can be smelled long before it might become dangerous.

Gas Meter Tips

As an added safety measure and to help ensure correct meter readings:

1) Know where your gas meter is
2) Keep it clear for emergency responses
3) Keep shrubbery trimmed from around your gas meter. If we can't see it, then it could mean valuable time lost looking for it behind bushes.
4) Never allow trees or large bushes to grow around the gas meter. As the tree or bush grows it will cause fittings to break
5) DO NOT enclose your gas meter
6) DO NOT tie pets or other objects to your gas meter or gas piping
7) DO NOT pile mulch, soil, concrete or asphalt so high that it covers the bottom of the gas meter or cut-off valve. Gas meters can rust or corrode and leak if covered with mulch, soil, concrete or asphalt.
8) DO NOT electrically ground anything to the gas meter or service line.

Remember, natural gas is a safe and reliable source of energy that like electricity must be treated with respect and care. Keeping these safety tips in mind will help keep the natural gas system that serves you and thousands others safe and reliable for decades to come.

We encourage any questions or comments you may have. Please feel free to call 423-626-4282 or send a letter to Claiborne Utilities District, P.O. Box 606, New Tazewell, TN 37824.

Call 24-Hours a Day 423-626-4282 for
Emergency Service